It seems like every company is jumping on the AI chatbot bandwagon these days. But I’m curious, does anyone actually enjoy using them at work? Or do you think they’re just a marketing tool? Does anyone use it regularly, and how do you feel about it?
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Yes, we’re using AI chatbots at work. I’ve even set up tools for my team, like a ChatGPT wrapper that automates tasks for QA, and we’re testing a lot of stuff. It’s been really fun for me!
Nevan said:
Yes, we’re using AI chatbots at work. I’ve even set up tools for my team, like a ChatGPT wrapper that automates tasks for QA, and we’re testing a lot of stuff. It’s been really fun for me!
Can you share how you’re using these tools at work? Any specific examples?
@Vin
I set up Jira and Confluence tools. My team sends screenshots from Miro or Figma to Claude, and it creates user story tickets on Jira in minutes instead of hours, using a well-crafted prompt.
Nevan said:
@Vin
I set up Jira and Confluence tools. My team sends screenshots from Miro or Figma to Claude, and it creates user story tickets on Jira in minutes instead of hours, using a well-crafted prompt.
That sounds really useful! I’m connecting ChatGPT to Jira and Confluence too. What plugins or tools did you use for this? We’re using Zaps with Zapier to pull articles and KBs into Slack instantly.
@KlausTall1
I built the servers from scratch using just API requests—no external tools involved.
I find chatbots pretty useless at work, it’s just a way to impress the boss. Doesn’t really help with anything.
I really like using GenAIs for work. I’ve created over 50 custom GPTs for the OpenAI Marketplace. Some of them have over 5,000 chats and good ratings. People seem to enjoy them. I’ve also launched two AI-first startups, and my non-tech co-founders are amazed at how much time we save with GenAIs. They’ve started using the methods I shared with them. I also made some free GenAI courses for Coursera, which can help people scale with GenAI. Here’s the link if you’re interested: https://www.coursera.org/instructor/~156590317
I think chatbots are too error-prone to use at work for anything critical. It’s fun for casual tasks, but we’re waiting for a better version that can really speed things up in a meaningful way.
I’m a helpdesk team lead for an MSP. We use a RAG (Seren AI) to help with our knowledge base. It helps everyone stay on the same page and speeds up response times. Newer team members use it a lot, while more experienced folks use it less. It works well enough to save time and reduce escalations.
Yes, definitely. Yes.
Yes, we built our own copilot that runs on DeepSeek v3. We also created a second copilot for our client’s banking system.