ChatGPT scroll issue... anyone else stuck?

General Forum Discussions
1

I’ve been having trouble scrolling on ChatGPT lately. The page gets stuck, and I can’t see the rest of the chat. I’ve tried refreshing, but no luck. I’m using an older version of Chrome on an outdated Chromebook, so maybe that’s the issue. Anyone else dealing with this? Any fixes?

2

I am having the same issue. I’m on an iPhone 7 using Safari. Nothing I try seems to work. Let me know if you find a solution.

3

Tatum said:
I am having the same issue. I’m on an iPhone 7 using Safari. Nothing I try seems to work. Let me know if you find a solution.

I found a fix. Right-click, go to ‘Inspect,’ then look for the ‘overflow’ property under the body tag. If it says ‘hidden,’ change it to ‘auto.’ Worked for me.

4

@Blaire
Thanks for sharing. I’ll give this a try. Does it stay fixed after refreshing, or do you have to do it every time?

5

Tatum said:
I am having the same issue. I’m on an iPhone 7 using Safari. Nothing I try seems to work. Let me know if you find a solution.

Does this work on mobile browsers? I can’t find the inspect option on my phone.

6

For Mac users, you can use the Shift key and arrow keys to scroll if it’s stuck. It’s a temporary fix, but it works.

7

Micah said:
For Mac users, you can use the Shift key and arrow keys to scroll if it’s stuck. It’s a temporary fix, but it works.

Thanks for the tip. I tried it, and it’s working for now. Still annoying, though.

8

I made a JavaScript bookmarklet that fixes it. Just create a new bookmark, paste this in the URL, and click it when the page gets stuck:

(function () {
 document.querySelectorAll('html *').forEach(function(node) {
  var s = getComputedStyle(node);
  if (s['overflow'] === 'hidden') {
   node.style['overflow'] = 'visible'; }
 });
})();
9

@Arin
This worked for me. It’s a bit of a hassle, but at least it’s a solution until the issue is fixed.

10

I switched to a different browser, and that seemed to help. Chrome on my old setup wasn’t handling ChatGPT well.